Docs / Organization Settings

Organization Settings

Organization settings control your company information and basic configuration in SAR Portal.

Open Settings →

Organization Settings - Configure your company profile and billing information
Organization Settings - Configure your company profile and billing information Organization Settings - Configure your company profile and billing information

Accessing Settings

  1. Click Settings in the sidebar
  2. Select the Organization tab
  3. Make your changes
  4. Click Save Changes

Company Details

Company Name

Your organization’s legal name.

Contact Email

Primary email for your organization.

Contact Phone

Optional phone number.

Billing Address

Address Details

Your organization’s billing address.

Country

The country where your organization is based.

VAT Number

Optional VAT number for B2B invoicing.

Settings Tabs Overview

The Settings page has multiple tabs:

TabPurpose
OrganizationCompany details and billing
Case ManagementDefault case settings
Branding & PortalLogo, colors, portal config
NotificationsEmail notification settings
IntegrationsAPI and third-party connections
AdvancedTechnical and retention settings

Organization Settings Best Practices

Keep Information Current

Use Official Details

For Multiple Locations